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This category is awarded to the best digital government application for smart devices in terms of content, service offering, usage, design, functionality, accessibility, and user experience. 

Best Mobile Application will be evaluated based on the following criteria:

  • Mobile application’s service offering and outcome
  • Customer experience
  • Mobile app analytics and usage
  • Mobile app rating and feedback
  • Transactions’ volume 
  • User experience and ease-of-use
  • Technology aspects
  • Quality
  • Accessibility and standards
  • Customer Satisfaction

Submit your entry